Information We Collect
The casino collects only the information it needs to run a secure gambling platform and meet its legal obligations. That information falls into four groups.
Personal information includes the player's full name, date of birth, residential address, email address, phone number, country, preferred currency and language. During verification, Fat Pirate Casino also collects copies of government-issued ID, proof of address and, where needed, proof of the source of funds. These details are required to confirm that each player is who they claim to be, that they are of legal age and that they live in a jurisdiction where the casino is permitted to operate.
Financial information covers the payment methods a player uses, such as Interac, cards, e-wallets or cryptocurrency wallets, together with deposit, withdrawal and bonus history. This data is needed to process transactions, return funds to the correct account and meet anti-money-laundering requirements.
Technical information includes IP address, device type, operating system, browser, language settings, time zone and data collected through cookies. It helps Fat Pirate Casino keep accounts secure, detect unusual logins and make the site work properly on each device.
Activity information includes gameplay records, bets, session times, promotion history and conversations with customer support. The casino uses it to settle disputes, apply bonus rules correctly and spot patterns that may point to problem gambling.
Most of this information comes directly from the player. Some is collected automatically while the site is used, and some may be received from identity-verification, fraud-prevention and payment partners who confirm the details a player has provided. Players are never asked for more than the service reasonably requires.
How We Use Player Data
Every use of personal information is tied to a specific purpose that is explained to players.
Account creation and login. Registration details are used to open the account, confirm the email address and let the player sign in securely. Login data such as IP address and device information helps Fat Pirate Casino recognise the account holder and flag access attempts that look suspicious.
Payment processing. Financial details are used to credit deposits, pay out withdrawals to the right person and keep an accurate transaction history. Payment data is shared only with the providers needed to complete each transaction.
Security and fraud prevention. Identity documents, device data and transaction patterns help the casino prevent fraud, duplicate accounts, bonus abuse, money laundering and unauthorised access. These checks protect both the platform and honest players.
Marketing and personalised promotions. With the player's consent, Fat Pirate Casino may send emails, text messages or on-site notifications about bonuses, tournaments and new games that suit their activity. Commercial electronic messages are sent in line with Canada's Anti-Spam Legislation (CASL), and players can unsubscribe at any time through the link in each message or in their account settings. Players who have self-excluded, or who have closed their account, are removed from all marketing.
Responsible gaming monitoring. The casino monitors playing patterns, deposit frequency and limit changes to identify players who may be at risk and to offer support or apply protective measures. It also uses personal information to meet legal and regulatory duties, including record-keeping and responses to lawful requests from authorities.
Data Sharing Policy
Fat Pirate Casino shares personal information only where it is necessary to run the service, and always on a need-to-know basis.
Third-party service providers receive the data they require to perform their role. These include payment processors and banks that handle deposits and withdrawals, identity-verification services that check documents, game studios that need an anonymous player identifier to run their games, hosting and security companies, and customer support and email platforms. Each provider is bound by contract to use the information only for the agreed purpose and to protect it with safeguards comparable to the level of data protection Fat Pirate Casino applies itself. Providers are not allowed to keep the information once their work is done.
Legal authorities receive information only when the law requires it, for example in response to a court order, a lawful request from a regulator or law-enforcement agency, or to meet anti-money-laundering reporting duties. Fat Pirate Casino may also share information with professional advisers, or with a buyer in the event of a merger or sale, subject to the same privacy commitments.
Fat Pirate Casino does not sell, rent or trade player data to anyone. Personal information is never passed to third parties for their own marketing without the player's express consent.
Data Protection & Security
Protecting personal information is central to running a trustworthy casino, and the casino combines technical, organisational and physical safeguards to do it.
Data encryption is the first line of defence. All pages on the site, including registration, login and the cashier, are served over SSL/TLS connections, so information travelling between a player's device and Fat Pirate Casino's servers cannot easily be read by others. Sensitive records such as identity documents are stored in encrypted form.
Player data is held on secure servers protected by firewalls, intrusion monitoring and regular security updates. Card details are processed by specialised payment providers that follow industry card-security standards, so the casino does not need to store full card numbers.
Access to personal information is restricted to employees and contractors who need it to do their jobs. Staff access is logged, protected by strong authentication and audited regularly, and everyone handling player data is bound by confidentiality obligations and receives privacy training.
Fat Pirate Casino carries out regular internal audits and compliance checks of its systems, suppliers and procedures, and updates its safeguards as threats change. If a privacy breach creates a real risk of significant harm, the casino will notify affected players and report the incident to the Office of the Privacy Commissioner of Canada and, for Quebec residents, the Commission d'accès à l'information, as the law requires.
Players also play a part in player data safety. They should choose a strong, unique password, keep login details private, log out on shared devices and contact support immediately if they notice any unfamiliar activity on their account.
Cookies & Tracking Technologies
Like most websites, Fat Pirate Casino uses cookies, which are small text files stored on a player's device, along with similar technologies such as pixels and local storage. This section serves as Fat Pirate Casino's cookie policy.
Strictly necessary cookies keep players logged in, remember items such as the selected language and protect the site against fraud. The site cannot work properly without them. Performance cookies collect anonymous statistics about how pages are used so the casino can fix errors and improve loading speed. Functional cookies remember preferences such as currency, favourite games and display settings. Marketing cookies help measure which campaigns bring players to the site and show more relevant offers.
When a player first visits, a cookie banner explains these categories and lets them accept or refuse non-essential cookies. For players in Quebec, technologies that can identify, locate or profile a person remain switched off unless the player chooses to activate them.
Players can change their choices at any time through the cookie settings link in the footer. They can also block or delete cookies through their browser settings, although doing so may affect login, the cashier and some other site features. Refusing marketing cookies does not change access to games or bonuses.
Player Privacy Rights Under Canadian Law and GDPR
Canadian privacy law gives players clear control over their information, and Fat Pirate Casino respects these privacy rights for players wherever they apply.
Right to access. Players may ask what personal information the casino holds about them, how it is used and to whom it has been disclosed. Fat Pirate Casino will respond within 30 days, as required under PIPEDA, or explain if more time is needed.
Right to correct inaccuracies. If any information is wrong or incomplete, players can ask for it to be corrected. Changes to name or date of birth require supporting documents.
Right to request deletion. Players can ask the casino to delete their personal information. Fat Pirate Casino will delete or anonymise data that it no longer needs, but some records must be kept for the period required by anti-money-laundering, tax and gambling rules.
Right to restrict or object to processing. Players can object to marketing at any time and can ask the casino to limit certain uses of their data. Residents of Quebec also have the right to ask the casino to stop disseminating their information and to receive certain data in a structured, commonly used format.
Right to withdraw consent. Where processing relies on consent, players can withdraw it at any time, subject to legal or contractual limits. Withdrawing consent may mean that some services, such as personalised offers, are no longer available.
For casino GDPR compliance, players in the European Economic Area have equivalent rights, including data portability and the right to complain to their local authority. To exercise any right, players can contact the privacy team using the details at the end of this policy. Canadian players who are not satisfied with the response may file a complaint with the Office of the Privacy Commissioner of Canada or their provincial privacy commissioner.
Data Retention Policy
Fat Pirate Casino keeps personal information only for as long as it is needed for the purposes described in this policy or as required by law.
Support conversations and technical logs are kept for shorter periods, generally only as long as needed to resolve issues and maintain security. Marketing data is removed promptly when a player unsubscribes, apart from the minimum record needed to make sure they are not contacted again. Self-exclusion records are kept for as long as needed to enforce the exclusion.
When information is no longer required, it is securely deleted or anonymised so it can no longer be linked to an individual. Backups are overwritten on a regular cycle.
Underage Users & Data Protection
Gambling at Fat Pirate Casino is strictly for adults. Players must be at least 19 years old, or 18 in Alberta, Manitoba and Quebec, and must meet the legal gambling age in their place of residence.
The casino does not knowingly collect personal information from minors. Every player must confirm their age during registration, and the date of birth is checked against identity documents before any withdrawal. Additional age checks may be carried out at any time using the verification services described above.
If the casino discovers that an account belongs to someone under the legal age, the account is closed immediately, any winnings are voided in line with the Terms and Conditions, and the personal information collected is deleted unless it must be kept for legal reasons. Parents and guardians who believe a minor has provided information to the casino should contact the privacy team so the matter can be handled quickly. Parental-control software can also help block access to gambling sites on family devices.
International Data Transfers
Fat Pirate Casino operates internationally, and some of its service providers are located outside Canada. Information held in another country is subject to the laws of that country and may be accessible to its courts and authorities.
The casino remains responsible for personal information it transfers to service providers. Before any transfer, it uses contracts and other measures to make sure the information receives a level of protection comparable to what Canadian law requires. For Quebec residents, the casino assesses the privacy risks before communicating personal information outside the province. Where data from players in the European Economic Area is transferred, the casino relies on recognised safeguards such as standard contractual clauses.
Players who want more information about where their data is processed, or about the safeguards used for a specific provider, can contact the privacy team at any time.
Changes to Privacy Policy
Fat Pirate Casino may update this Privacy Policy from time to time to reflect changes in the law, in its services or in the way it handles personal information. The version of the Privacy Policy Fat Pirate Casino publishes on its website always applies, and the "Last updated" date at the top of the page shows when it was last revised.
When changes are significant, such as a new purpose for using data or a new category of information, the casino will notify players before the changes take effect. Notice may be given by email, through a message in the player's account or with a banner on the website. Where the law requires fresh consent, the casino will ask for it before applying the new practice.
Players are encouraged to read this page regularly. Continuing to use the site after an update has taken effect means the player accepts the revised policy, although players can close their account or exercise their privacy rights at any time if they disagree with a change. This approach is part of keeping fair and transparent casino policies.
Contact Information
Questions, requests and complaints about this policy or about data protection at Fat Pirate Casino can be sent to the person in charge of personal information.
- General support: support@fatpirate-ca.ca or 24/7 live chat
To help the team respond quickly, players should write from the email address linked to their account and describe their request clearly, for example access to data, correction, deletion or withdrawal of consent. The casino may ask for proof of identity before releasing or changing any information, to make sure it is dealing with the account holder. Requests are answered within 30 days.
If a player is not satisfied with the response, they may contact the Office of the Privacy Commissioner of Canada, the relevant provincial privacy commissioner or, for players in the European Economic Area, their local data protection authority. Fat Pirate Casino is committed to working with players to protect personal information and resolve any concern fairly.